Director of Field Services
MindCross worked with the technology experts at e2Value to create and host an online training program. e2Value's goal for the training was to reduce the number of calls being generated by new clients using their primary residential product, Mainstreet Residential. This product was generating a high call volume from new clients, and they needed a way to help their clients gain product knowledge. The outcome, e2valueUniversity.com, is an interactive, result driven training environment that allows the students to learn about the product and gain experience through online simulations. Calls to the support center have been reduced and the clients are able to use the product more quickly and effectively.
e2Value® is a leading provider/innovator of Insurance-to-Value internet applications under the EVS, QCE, eZsketch, and FnR brands. e2Value® is the undisputed leader of high-value home estimating products and has pioneered innovation in all other sectors of the Property Industry.
A portion of the e2Value Mainstreet course can be viewed on our demo page. Or, you may contact us to view the training we developed for the e2Value University.